A. (에이닷) Persona Dialogue
SK Telecom's personalized chatbot that remembers previous conversations and reflects user preferences.
- Period
- April 2023 – December 2023
- Organization
- SK Telecom
- Role
- Personalization Model Development and Validation
- LLM
- Personalization
- Dialogue
- Instruction Tuning
- RAG
My Contributions
- Designed formatted responses for personalized conversations, referencing the alignment training methodology of LIMA.
- Managed outsourcing to collect 1k personalized conversation data samples.
- Activated personalized conversation capabilities through LLM instruction tuning.
- Achieved a 20.8% improvement across four persona grounding metrics and reached an 82.5% win rate in qualitative evaluation.
- Collaborated with the RAG system development team to align the LLM serving interface.
- Conducted prompt engineering to enhance RAG system performance.