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Personalization Model Development and Validation

A. (에이닷) Persona Dialogue

SK Telecom's personalized chatbot that remembers previous conversations and reflects user preferences.

Period
April 2023 – December 2023
Organization
SK Telecom
Role
Personalization Model Development and Validation
  • LLM
  • Personalization
  • Dialogue
  • Instruction Tuning
  • RAG

My Contributions

  • Designed formatted responses for personalized conversations, referencing the alignment training methodology of LIMA.
  • Managed outsourcing to collect 1k personalized conversation data samples.
  • Activated personalized conversation capabilities through LLM instruction tuning.
  • Achieved a 20.8% improvement across four persona grounding metrics and reached an 82.5% win rate in qualitative evaluation.
  • Collaborated with the RAG system development team to align the LLM serving interface.
  • Conducted prompt engineering to enhance RAG system performance.